UK Returns 

Are there any charges for return?

• UK returns will have a cost of £4.70, that will be deducted from your refunded amount
• Original shipping charges are non-refundable

How do I return?

• Enter your order number and email address in the fields above and click Start
• Follow the instructions and select the items you want to return
• You will get a confirmation email with the shipping guidelines once the return request is approved
• Please include the original packing slip within the return in order to issue your refund swiftly.

What items are returnable?

We've extended our festive returns window. Orders made on or after December 7th will be eligible for return until January 9th. Normal returns conditions apply.

• They must be in original condition
• For clothing, unwashed and unworn
• In the original packaging with tags

How soon will I get my refund?

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.

International Returns

How do I return?

• To return an item please email support@watthebrand.com and we will tell you how to proceed

Exchanges

• We are a small buisness and are currently unable to offer exchanges. We recommend reordering the item through our website. 

Still have questions? Contact us at support@watthebrand.com