Shipping

 

FREE UK SHIPPING FOR ALL ORDERS

We are excited for you to receive your item as soon as possible. We offer several different delivery options, including an expedited next day service. Depending on the method you selected at checkout, it can take up to three to five working days to ship. Once we have shipped your purchase, we will send you a tracking link so you can follow your package as it finds its way to you.

UK Shipping

Delivery method Transit time Price
Next Working Day (Order by 2:30pm) 1 working day £8.95
Royal Mail Tracked 24 (Order by 2:30pm) 1 working day* £6.95
Standard Shipping 1-3 working days FREE

 

Wherever possible, all UK orders will be processed and sent within 1-3 working days.

* Royal Mail Tracked 24 should be the next working day for over 94% of our postcodes, but we cannot guarantee this service. If you need for next day, please upgrade to our next day service 

* Orders placed before 2:30PM will usually be shipped the same day. Orders placed later will be shipped the following day. This applies on weekdays, which are Monday to Friday excluding public holidays. Delivery times are approximate times and should be seen as a guide.

*Scottish Highlands and Offshore Isles will be shipped by Royal Mail tracked and are not eligible for next day delivery.

 

INTERNATIONAL SHIPPING

We are excited to say we ship internationally.  

IRELAND

 WAT now ship to the Ireland, duties and taxes paid*

*For orders over 100 EUR we cover all duties and taxes for deliveries to Ireland

Orders under 100 EUR we cover duties and you will only pay shipping fees

Please note we cannot be liable for duties for any returns, this will need to be prepaid by yourself

UNITED STATES

WAT now ship to the US, duties and taxes paid*

*For orders over 100 USD we cover all duties and taxes for deliveries to United States

Orders under 100 USD we cover duties and you will only pay shipping fees

Please note we cannot be liable for duties for any returns, this will need to be prepaid by yourself

 

REST OF WORLD

International shipping will be through Royal Mail International for Europe & DHL for the rest of the world.

In order to be as fair as possible to our customers the rate is specific to the country we are sending the goods to and will be calculated accordingly in the checkout section once the delivery address has been entered.

All other international orders customs and duty payments will be liable for you to pay to the courier prior to delivery.

Please note we cannot be liable for duties for any returns, this will need to be prepaid by yourself

VAT and Duties

Due to recent changes following Brexit, any orders outside of the UK will be liable for customs and duty payments.  The amount will be dependant on where the order is being shipped to and you will be contacted by the courier to advise of the payment amount prior to delivery. 

Tracking Your Order

Once we have shipped your order, we will email you a tracking link so you can follow the status of your shipment. If you are having any issues with the tracking number, please contact our customer support team at support@watthebrand.com.

Cancelling Orders

We are still a small business and unfortunately at this moment in time, when an order has been placed, we are unable to cancel or make changes to it before it is shipped. If you need to return any item please read how to here.

Still have questions? Contact us at support@watthebrand.com